Genomatix Support

Technical support

While everyone at Genomatix is working hard to make our software and solutions as intuitive as possible, our technical support is always happy to answer any questions that might come up. So if you have any issues or inquiries regarding our tools, please feel free to contact us at and we will get right back to you.

In addition, you can also get information on all our software either from the online help (via the ‚Help‘ menu directly in the software) or from the online help overview page.


With their unique combination of proprietary algorithms and comprehensive data background, all our solutions do more than enable you to efficiently and effectively analyze and interpret biological data.

To get you started quickly with our technologies, on the tutorial page you can find some video tutorials and PDF documents introducing our tools and how to use them.